Monday, November 11, 2013

How to Market Solar Energy to Women, and Why It's Important

By Rosana Francescato. At Solar Power International last week, Russo and Wiseman unveiled their preliminary findings. After reaching out to 150 women in solar, they looked outside the industry. In just a couple weeks they heard back from 200 women consumers.  Their survey posed 20 questions based on Marti Barletta’s five stages of buying. Answers in so far confirm that women are crucial to the solar market:
  • Stage 1: Deciding when to enter the market. About 63% of women surveyed said that if they’d had the discussion about going solar, they were the ones who initiated it. About 27% of discussions were initiated by both partners, with only about 11% by men alone. The numbers were similar for doing the legwork and research.
  • Stage 2: The short list. Over half -- 56% -- of respondents who had pursued solar for their homes talked to 2 – 3 companies once they were serious about it. While this result is not specific to women, it shows that we need to start by selling consumers the idea of solar, not a specific company.
  • Stage 3: In-person meeting. Choosing a contractor was more of a joint effort, with 67% of respondents doing that with their partner. When just one partner made the decision, though, it was far more likely to be the woman: women picked the contractor by themselves in 30% of cases, compared to 3% for men.
  • Stage 4: Paying bills. As noted previously, in most households, women are the ones who pay the bills and track the budget. That was borne out in this survey: 83% of respondents said they’re the ones who pay the bills.
  • Stage 5: Word of mouth. Women like to share information with their friends, family, and co-workers. But we don’t like to do it for money. When asked to rank the gifts they’d prefer as a thank-you for going solar, 76% of women said they'd like a check back, while only 26% preferred a check for each friend they referred -- numbers were even lower for non-monetary gifts (the numbers reflect that each woman could rank multiple options). Given that women are such an important part of the market, solar companies may want to rethink giving referral checks.
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